Refund and Return Policy

A. Cancellation Instructions

Introduction

A consumer, i.e. any individual, whose purpose of conduct is not wholly or mainly in the context of his or her trade, business, craft or profession, has the right to cancel any contract under the following conditions:

Right to Cancel

You have the right to cancel this contract within 30 days without giving any reason.

The cancellation period will expire 30 days after the date on which you or a third party other than the carrier nominated by you takes physical possession of the goods.

In contrast, in the case of a contract for the regular delivery of goods within a specified period, the cancellation period will expire 14 days after the date on which you or a third party nominated by you who is not the carrier takes physical possession of the first batch of goods.

To exercise your right to cancel, you must notify us by an unequivocal statement (e.g. a letter sent by post, fax or email) to [email protected] of your decision to cancel this contract. You may use the attached sample cancellation form, but this is not mandatory.

To meet the cancellation period, it is sufficient for you to send the notification of the exercise of your right to cancel before the cancellation period expires.

Effects of cancellation

If you cancel this contract, we will refund you all payments received from you including delivery costs (except for supplementary costs incurred if you chose a method of delivery other than the cheapest standard delivery method we offer) without undue delay within fourteen days of being informed of your decision to cancel this contract. We may deduct the corresponding amount from the refund if the loss in value of the goods supplied is due to unnecessary handling on your part. We will make the refund using the same payment method you used for the initial transaction, unless you have expressly agreed otherwise. In any case, you will not incur any costs for the refund. We may withhold the refund until we receive the goods back or you provide evidence that the goods have been sent back, whichever is the earliest.

You shall send or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you notify us of your cancellation of this contract.

Returns may only be sent to the following address:

4 / F, Building 4, Concept

Incubation Space, Middle Ring Road East, Shangtang Community, Minzhi Street,Longhua District, Shenzhen, Guangdong, China,518013

The 14-day period is deemed to have been met if you send the goods back before the expiration of the period.

You will be responsible for the direct costs of returning the goods.

You are only liable for depreciation in the value of the goods caused by handling other than necessary to determine the nature, characteristics and functioning of the goods

General Information

1) Please protect the goods from damage and contamination. If possible, return the goods in the original packaging together with all accessories and all packaging components. If necessary, use protective outer packaging. If you no longer have the original packaging, use suitable packaging to adequately protect the goods from potential transport damage. 2

) Do not return the goods. 3

) Please note that the above general information in Sections 1 and 2 is not a prerequisite for the valid exercise of the right to cancel.

1. Cancellation Form

If you wish to cancel this contract, please complete and submit this form.

Email: [email protected]

I/We (*) hereby give notice that I/We (*) cancel my/our (*) contract for the sale of the following goods (*) / for the provision of the following services (*),

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Order date (*) ____________ / Received date (*) __________________

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Consumer name

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Consumer address

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Consumer signature (only if this form is notified in paper form)

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Date

(*) delete as appropriate